You need access to the email address on your WordExcerpt account to open the password reset link we email you.
If you don't have access, here are some options:
Regain access to the email address if possible
Create a new account and start fresh
If the password reset says there’s no account with the email you entered, try again with any other email addresses you have.
Check your spam/junk folders, or any other filtered folders.
If you don’t have access to your email address, see “Old email address”.
Reset your password again, but this time open the emailed link in a private or incognito browser.