Can I Get a Refund?

You may request a refund within 7 days of your purchase of Virtual Currency. However, refunds are not provided if you have used any portion of that Virtual Currency purchase. Refunds are also not provided if any content you purchase becomes unavailable to you due to your deleting them (and WordExcerpt is under no obligation to restore such deleted content), or where WordExcerpt makes such content unavailable for legitimate business reasons.

To inquire about refunds, please email us at [email protected]. If we determine that a refund is available to you (or unavailable, as the case may be), we will notify you via email that your request has been accepted (or denied, as the case may be). Where a refund request is accepted, it will be processed within 3 business days thereafter.