If you get an email or error message that your account’s disabled, it’s likely due to one of the following reasons.
If we detect any possible fraudulent activity on your account or anything else that violates our terms and conditions, we disable it.
A chargeback is when someone reverses a payment to WordExcerpt through their bank, credit card company, or online payment service (such as PayPal).
If you feel there’s been some confusion, you can contact us.
Note: You may need to provide proof of account ownership, or purchase or payment details. It’s good to have these ready.